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Reorganize for resilience : , putting customers at the center of your business /
by Gulati, Ranjay.
Publication:
Boston, Mass. : Harvard Business Press, 2009
. 270 p. :
24 cm.
Date:2009
Availability:
Copies available:
AUM Main Library
(2),
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Social network analysis in telecommunications /
by Reis Pinheiro, Carlos Andre,
Publication:
Hoboken, N.J. : Wiley, 2011
. xx, 284 p. :
24 cm.
Date:2011
Availability:
Copies available:
AUM Main Library
(2),
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Flip the funnel : , how to use existing customers to gain new ones /
by Jaffe, Joseph,
Publication:
Hoboken, N.J. : Wiley, 2010
. xviii, 286 p. :
24 cm.
Date:2010
Availability:
Copies available:
AUM Main Library
(2),
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Customer service : , career success through customer loyalty /
by Timm, Paul R.
Publication:
Boston, MA : Pearson, 2014
. x, 230 p. :
26 cm.
Date:2014
Availability:
Copies available:
AUM Main Library
(1),
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